Shipping policy
1. Introduction
This Privacy Policy describes how Stil de Lup ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from contact@stildelup.com.
By using our website, you consent to the data practices described in this policy.
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2. Information we collect
We may collect the following information from you:
Name, billing/shipping address, and contact details
Payment information (processed securely through Shopify and third-party payment processors such as PayPal)
Order history and purchase details
Email address and phone number (if provided)
Cookies and usage data for analytics and website improvements
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3. How we use your information
We use your information for:
Processing and fulfilling your orders
Communicating with you about your order or support requests
Improving our website, products, and services
Sending marketing emails (only if you opted in)
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4. Sharing of information
We only share your data with:
Shopify (our e-commerce platform)
Payment processors (PayPal, Shopify Payments)
Shipping carriers and fulfillment partners
We do not sell your personal information to third parties.
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5. Data storage and security
Your data is stored securely in the European Union and protected by encryption and industry-standard security practices.
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6. Cookies
Our website uses cookies to provide a better shopping experience, analyze site traffic, and personalize content. You can manage cookie preferences via your browser or the cookie banner.
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7. Your rights
Depending on your location (e.g. GDPR in EU, CCPA in California), you have the right to:
Request access to the data we hold about you
Request correction or deletion of your data
Opt out of marketing communications
To exercise these rights, please contact us at: support@stildelup.com
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8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.
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9. Contact
If you have any questions about this Privacy Policy, please contact us at:
📧 contact@stildelup.com